Política de envío

Shipping Policy

Free Shipping on Every Order
We offer free standard shipping on all orders, no minimum purchase required.

Processing Time
Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

Delivery Time
Once your order has shipped, delivery usually takes 5–8 business days, depending on your country and city. Remote areas may take a little longer. Business days do not include weekends or public holidays.

Order Tracking
When your order ships, you'll receive an email with a tracking number and a link to follow your package. Tracking information may take up to 48 hours to update after shipment.

Shipping Address
Please double-check your address at checkout. We are not responsible for orders delivered to an incorrect or incomplete address provided by the customer. If you made a mistake, contact us as soon as possible at tizibaloncesto@gmail.com and we'll do our best to fix it before the order ships.

Customs, Duties and Taxes
Depending on your country, your order may be subject to import duties or taxes charged by your local customs authority. Any such charges are the customer's responsibility, unless they are already included at checkout.

Delayed, Lost or Damaged Packages
If your package hasn't arrived after the estimated delivery time, or if it arrives damaged, please contact us at tizibaloncesto@gmail.com  with your order number. We'll investigate and, if needed, send a replacement or issue a full refund.

Contact
Questions about your order? Write to us at tizibaloncesto@gmail.com.